💼 We’re Hiring: Client Services Associate – Dubai, UAE Join a leading medical insurance broker and play a key role in supporting clients with exceptional service and care. 🏢 Company: Lifecare International Insurance Broker LLC 📍 Location: Dubai, UAE 🕒 Job Type: Full-time 📂 Industry: Insurance / TPA ✨ About the Role We are looking for a detail-oriented and customer-focused Client Services Associate to support clients with their insurance needs. You will act as a primary point of contact, ensuring smooth communication, timely documentation, and exceptional service that enhances overall client satisfaction. 🔧 Key Responsibilities: • Serve as the main link between clients & insurance providers • Assist clients during insurance applications & renewals • Conduct regular follow-ups to ensure timely approvals & submissions • Maintain up-to-date knowledge of industry news, policies & medical products • Prepare presentations, reports & updates for internal teams • Liaise with consultants & insurers to resolve queries • Support the creation of client materials & communication strategies • Maintain accurate client interaction records in CRM • Provide administrative support to ensure seamless client servicing 🎯 Preferred Candidate: ✔ Strong interpersonal & communication skills ✔ Customer-focused mindset with a passion for service ✔ Excellent problem-solving abilities ✔ Ability to work independently & under pressure ✔ Detail-oriented and highly organised ✔ Comfortable working cross-functionally with different teams ✔ Multilingual abilities are a plus ✔ Prior experience in insurance or financial services preferred 🛠️ Key Skills: • Customer service excellence • Strong coordination & relationship-building skills • Ability to manage multiple client cases efficiently • High attention to detail & accuracy • Proficiency in Microsoft Office Suite • CRM knowledge is an advantage • Strong verbal & written communication 🔥 If you’re passionate about client care and want to grow within a respected insurance organisation, this role is for you! 📩 Apply now and become part of a dynamic, client-focused team.