Full time · 4+ Years of Experience Private Security Services Job Description Role Purpose: Responsible for overseeing pest control operations to ensure safe, efficient, and high-quality service delivery. The role focuses on managing field teams, ensuring compliance with health and safety standards, maintaining customer satisfaction, and optimizing operational performance and profitability. Key Responsibilities: Oversee daily pest control operations and ensure compliance with company and regulatory standards. Lead, train, and manage pest control technicians to achieve high performance and service quality. Develop and implement pest management strategies tailored to client requirements. Conduct regular site inspections to ensure adherence to procedures and safety guidelines. Monitor KPIs and ensure operational efficiency and customer satisfaction. Manage service schedules, resource allocation, and equipment maintenance. Maintain accurate service records, reports, and compliance documentation. Handle customer inquiries and resolve escalated complaints professionally. Collaborate with sales and marketing teams to promote pest control services. Support budgeting, cost control, and performance reporting.