About the job Spa Operation Manager (IST) at Spa Soul Location Istanbul, Turkey Salary $18000 - $32000 /year Job Type Full-time Date Posted May 10th, 2022 Apply Now View All Jobs Download File Objective To oversee spa treatment and services operations and recommend and implement strategies to achieve performance and revenue targets. Key Responsibilities Supervise daily spa operations and liaise with department heads to ensure cleanliness, maintenance, and service standards are upheld. Ensure the spa’s operating procedures and policies manuals are implemented as required Supervise spa therapists and receptionists, answering queries and identify training needs Develop the therapists’ roster and assist the receptionist with the appointment schedule Ensure the spa’s operating procedures and policies manuals are implemented and updated as required Reference and abide by the spa’s Standard Operating Procedures, Policies & Forms Manuals Manage client feedback Requirements Well knowledge of English in business writing and speaking (Second language is preferred) Two (2) years spa supervising experience in an international standard spa Effective communication skills People person nature High school diploma or certificate in sales Willing to work shift hours, including evening and weekends Proven Business Skills Operations management Financial reporting Human resource management Public relations and marketing Retail management Customer service Industry analysis Computer literate (mid-advanced level) Business writing Language(s) Required English Other Personality traits Articulate verbal and written communication Interpersonal skills Self-motivated Enthusiastic Empathetic Sales oriented Professional presentation ⚠️ Please Read Before Applying Remuneration: The displayed annual salary is an On-Target Earnings (OTE) figure, which includes estimated bonuses and commissions. Salary Structure: Our base salary structure is standardized. Progression within this structure is based on seniority, defined by tenure, and includes an annual bonus increment awarded for each completed year of service. OTE Variation: The OTE is subject to variation based on the specific branch and monthly targets due to differing bonus and commission potentials. Salary Expectations: We do not solicit salary expectations from applicants during the recruitment process. Candidate Suitability: Candidates for whom the published OTE range, considering branch-specific variable components, does not align with their financial requirements are advised not to proceed with an application. CV Requirements: Applications submitted with CVs that do not include a photograph, or that are otherwise incomplete, will not be processed and will be eliminated from consideration. Apply Now