About the job Touch Cruises, a B2B service provider and supply tour operator in the cruise industry, is seeking a Ship Operations Manager to join its growing team. * University degree * Experience in outgoing and cruise operations * Minimum 2 years of experience in an international operations department * Fluent in English * Proficient in preparing offers and quotes * Proficient in Microsoft Office programs * Able to manage group operations from start to finish * Preferably familiar with cruise and online sales systems * No problems meeting the requirements of the service industry * Motivated by teamwork and customer satisfaction-oriented service * Successful in following up and completing tasks * Strong planning and organizational skills * No obstacles to travel and obtaining visas * Able to adapt to flexible working hours. Job Description: We are looking for a "Ship Operations Officer" to join our team. The ideal candidate will handle requests from travel agencies and tour operators in many countries around the world for destinations where we have offices, coordinating with our regional office to manage and operationally track the entire process from quotation to invoicing, and, if necessary, travel to our offices in those countries during peak periods to provide operational support. 📍 Istanbul