About the job At Setur, we always strive to add value to the lives of our colleagues. We provide them with experiences that go beyond boundaries. We share in their joys, excitement, sorrows, and fatigue. For us, happiness is not a destination, but a journey. If you want to continue your career as a "Ship Operations Officer" in our International Product team, which is one of the turning points in these journeys, then this position is perfect for you! Job Description Managing all operations of the cruise tours. Managing relationships with shipping companies. To work on expanding, improving the profitability, and developing the product portfolio for which they are responsible. Providing training to relevant sales personnel when needed. Working in coordination with the Sales, Marketing, and Finance departments regarding the operations of the cruise tours. If the prepared packages include hotel accommodation, we will arrange the hotel with international travel agencies. Organizing tours and transfers. Sharing consumer requests and complaints about the product with the relevant department and following up until the issue is resolved. Updating the programs listed in the ship section of the Setur website, and adding new programs. Periodically, generate sales reports through the reservation system and send them to the department manager. General Qualifications If you have a bachelor's degree, If you have at least 3 years of experience in ship operations, If you have a good command of English, If you are proficient in using MS Office programs, If you have strong communication skills and excellent problem-solving abilities, If you are successful in tracking and completing tasks Apply now if you want to work with pleasure! Your personal data may be processed by our Company, acting as the data controller, in relation to the position you are applying for and the recruitment process. Detailed information regarding the processing of your personal data can be found in the “Setur Servis Turistik A.Ş. Employee Candidate Personal Data Processing Clarification Text” located at : http://go.setur.com/yZ2I4u