Mobile Phlebotomist Driver VERSITI WEST BEND•West Bend, WI• JOB REQUIREMENTS: Responsibilities Follows all DOT guidelines when operating full-size commercial van/Promaster, and safely transports staff, supplies, and equipment. Travels to other local collection sites, as determined by business need. Prepares collection site and performs set up, including technology systems (may include quality control). Performs donor screening (collects donor histories), mini-physical, and phlebotomy. Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors, and serving as liaison to coordinate care with host organizations (e.g. high school nurse, drive coordinator). Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation. Rebooks donors for future donation appointments. Understands and performs to all applicable regulatory and compliance requirements. Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members. Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate. May prepare and pack units for transport. Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed. Requires evening, weekend, and holiday hours. Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required GED required Experience 1-3 years relevant people facing experience preferred Less than 1 year Typically requires less than 1 year of job-related experience. required Knowledge, Skills and Abilities Valid drivers\' license with prior driving experience. required Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required Must have basic mathematical aptitude and strong attention to detail. required Ability to apply judgment to written or oral instructions. required Ability to organize work to provide productive work flow. required Flexibility to work independently and with a team. Must have good communication skills, including the ability to provide feedback to peers. required Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. required Licenses and Certifications DL NUMBER - Driver License, Valid and in State Valid drivers\' license with prior driving experience required Tools and Technology Vehicle navigation system. required Personal Computer (desktop, laptop, tablet). required General office equipment (computer, printer, fax, copy machine). required Microsoft Suite (Word, Excel, PowerPoint, Outlook). required Screening equipment including: Lancet Sphygmomanometer (BP cuff) Temperature probe Hemoglobin analyzer required Phlebotomy collection equipment including: Blood mixer Trima required *** APPLICATION INSTRUCTIONS: Other: https://careers-versiti.icims.com/jobs/12225/job?utmsource=dciconsultinggroupintegration&iis=Job+Board&iisn=DCI+Consulting+Group&mobile=false&width=1296&height=500&bga=true&needsRedirect=false&jan1offset=330&jun1offset=330 Qualifiedfemales, minorities, and special disabled veterans and other veterans are encouraged to apply. VERSITI WEST BEND