About the job Founded in 1992, Coral Travel Group has become one of the leading groups in Turkey and Europe, serving over 39 million tourists in 33 years. Operating with strong brands in tour operation, accommodation, destination services, aviation, travel agency services, information technology, and security, the group serves approximately 3.8 million tourists annually through its 37 companies in 21 countries and over 6,000 employees. Coral Travel Group provides tour operator and sales agency services in 15 countries under the Coral Travel brand. In destination services, it operates under the ODEON Tours brand (Turkey, Egypt, Greece, Spain, UAE, Thailand, Tunisia, Vietnam), and in the accommodation sector, under the Coral Group Hotels umbrella, with the Seven Seas Hotels, Marvida Hotels, and Xanadu Resort brands. Additionally, it offers a wide service network in the hotel bed bank sector with ODEONBEDS, in information technology with ODEON Software and Technology, and in the security sector with ODEON Security and Consulting. Coral Travel Group continues to grow in new markets and destinations, based on the principles of quality and customer satisfaction. Odeon Tours is seeking a "Reclamation Representative" with the following qualifications to join our Reservations Department . Graduates from relevant undergraduate programs at universities, Having adopted the principle of continuous customer satisfaction, At least 2 years of experience in the tourism sector (preferably in a travel agency), Skilled in overall planning - in prioritizing - owner of their work, and capable of generating practical problems. Able to adapt to a demanding work pace, Fluent in English, Able to use MS Office applications effectively, Candidates residing in Antalya or who have no residency issues in Antalya. Job Description: Odeon Tours aims to resolve customer complaints and requests regarding reservations, tour operators, and agencies as quickly and cost-effectively as possible, and to hold discussions with hotels for this purpose.