QUALIFICATIONS AND JOB DESCRIPTION We are looking for a "IT Assistant" for the Intertek Turkey office Information Technology team Preferably 1–2 years of experience in system support, hardware, and equipment maintenance Preferably knowledgeable about TCP/IP, basic networks, and server hardware Able to provide technical documentation support in team projects Proficient in Windows operating systems and MS Office applications Experienced in installing IT equipment such as computers, printers, and projectors Willing to take on tasks in ITIL processes (request, incident, problem, change) or provide user support Able to read English documents and communicate technically in English when necessary Team player, strong communicator, analytical thinker, and solution-oriented Inquisitive, eager to learn, and open to development. JOB DESCRIPTION Identifying, planning, and implementing the IT needs of business units in coordination with Global IT, and monitoring and following up on them Providing on-site or remote support to users, analyzing problems and creating appropriate solutions Respond to technical support requests from users regarding programs, computers, printers, telephones, and other peripherals, resolving issues with support from suppliers/manufacturers when necessary Install necessary software on technological products provided to new employees, create user profiles, and arrange necessary authorizations Operate IT inventory management and purchasing processes, perform maintenance and license tracking Keep service and fault records, create service appointments when necessary Participate in the renovation project of system rooms and cabinets Act in accordance with the Information Security Policy and Information Security procedures, take necessary actions, and follow up Take action based on the findings and reports of Internal and External Audit units. If you want to join one of the most reliable partners in the world for Quality Assurance, apply now! APPLY NOW: https://www.bayt.com/en/international/jobs/turkey-jobs/?options%5Bsort%5D%5B%5D=d&page=2&_gl=1*nvkcyl*_up*MQ..*_ga*NzA3MjM0NjkyLjE3NjQxNjIyMzY.*_ga_1NKPLGNKKD*czE3NjQxNjIyMzYkbzEkZzEkdDE3NjQxNjIyNDAkajU2JGwwJGgw&jobId=73712379